Refund policy

Exchange & Refund Policy

Please read the fine prints of each deal before buying it; it provides all the details about the services or the product you purchase.

Anantadrishti Spiritual Centre

Products once purchased cannot be returned or exchanged as they are Cleansed, Energised and Reprogrammed by our practitioners at Anantadrishti Spiritual Centre. Once they are worn by the recipient and get connected to the wearer’s auric field, they cannot be used by anyone else.
If there are any breakages/damages observed post receiving the order, there is no return, exchange or refund.

Please make a video while opening your package to claim any damage or missing article. We cannot guarantee any claims if the unboxing video is not proper.

Replacement Eligibility

Before making any request for replacement, kindly note that we shall process the request for replacement only under the following circumstances:

  • The product supplied is different from the product ordered.
  • The product supplied got damaged / lost during the shipping process.
  • The customer must supply the proof of purchase or receipt of the product.

Nevertheless, the customers shall not be eligible for return or replacement/exchange apart from the above-mentioned circumstances.

Once purchased, there is no refund on digital products like – E-Studio (mobile wallpapers, digital sheets, e-books etc.).

As per the above-mentioned conditions, in the case of a refund – the refund will be processed within 7 working days (after the quality check of the returned items). Once the refund is processed, the amount will get credited to the customer’s source account within 5 – 7 business days.


How to initiate a return

Please send us an email at leenakapoor@myanantastore.com with:

  • Order ID
  • Full details of products
  • Proof of purchase (such as payment receipt and screenshot of order confirmation email)
  • Unboxing video with photos
  • The reason for such return or exchange
  • Whether you want a refund or exchange

Return requests sent through WhatsApp, Call, SMS etc. shall not be considered.


Shipping products to the Anantadrishti office

The client has to send the products with proper packaging in the parcel at their own cost. We do not initiate return pick-ups because of loss of products during return transit.

Inspection of returned product(s)

Once the returned product(s) is received at the Anantadrishti office, we shall send an email confirmation receipt to you. We will inspect the returned product(s) and communicate our approval/rejection for your request of refund within 1–2 working days from the date of receipt of returned product(s). We will not approve any request for refund if the returned product(s) is found to be used, damaged or missing one or more parts. Anantadrishti’s decision regarding acceptance or rejection of your request will be final and binding.


Processing of Refund

The refund will be processed within 7 working days (after the quality check of the returned items). Once the refund is processed, the amount will get credited to the customer’s source account within 5 – 7 business days.

 

Late or Missing Refunds

You will be notified via email or any other reasonable means once your refund is initiated. All refunds are usually credited between 5 – 7 working days. If you do not receive the refund within this period, please call your bank or the credit card company immediately. If they are not able to provide, please inform us at leenakapoor@myanantastore.com


Missing or Broken Items

Please make a video while opening your package to claim any damage or missing article. We cannot guarantee any claims if the unboxing video is not proper. We are very thorough in our checking and packing procedures; hence, missing any product(s) is highly unlikely. Our packing is robust, so breakage of product(s) in transit is highly unlikely. However, to back your claim and for us to send you the missing product(s) from your order, we would require the unboxing video. If the unboxing video is not shared with us, you are not eligible for refunds.


Orders Lost or Damaged During Transit

If you get a message from our third-party service provider that your order is delivered, but you have still not received it, immediately email us at leenakapoor@myanantastore.com You are strongly recommended to contact us within 24 hours of such incidents for us to escalate and resolve them with our delivery partner.


Exchanges

Anantadrishti Spiritual Centre shall replace/exchange the products only if the product received is damaged during shipping. The products shall not be replaced or exchanged for any other reasons as specified.

If the customer desires to get a product exchanged, please contact us at leenakapoor@myanantastore.com

  • We shall entertain requests for exchange only if raised within 24 hours from the date of delivery of the product.
  • Exchanged products will be delivered to customer in 7 business days
  • At the time of making a request for exchange, the customer shall share a receipt or proof of purchase along with the image/video of the product (in case of broken product received).
  • Only the particular broken product shall be exchanged and not the entire order.
  • Transportation cost for sending the product to Anantadrishti’s office shall be borne by the customer.
  • The customer shall pack the product with due care. In case the product received at our premises is damaged or worn out, the customer shall not be eligible for exchange.
  • Once the returned item is received and inspected, we shall email you to notify that we have received your item(s) and of the approval or rejection of your exchange request.
  • For any query or delay in the process, please contact us at leenakapoor@myanantastore.com.

Please make a video while opening your package to claim any damage or missing article. We cannot guarantee any claims if the unboxing video is not proper.


The photographs of the products presented on the site are as faithful as possible, but do not commit the seller in any way.

In the event of an order to a country other than mainland India, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums do not fall within the responsibility of Anantadrishti Spiritual Centre They will be your responsibility and are your entire responsibility, both in terms of declarations and payments to the competent authorities and organizations in your country. We advise you to inquire about these aspects with your local authorities.