Privacy policy

Privacy Policy

The terms “We” / “Us” / “Our” / “Company” refer to Anantadrishti Spiritual Centre, and the terms “You” / “Your” / “Yourself” refer to the users.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. This document does not require any physical, electronic or digital signature.

This Privacy Policy is a legally binding document between You and the Company. The terms of this Privacy Policy will be effective upon Your acceptance (including by use of the website) and will govern Your relationship with the Company for Your use of the website (the “Website”).

Please read this Privacy Policy carefully. By using the Website, You indicate that You understand, agree, and consent to this Privacy Policy. If You do not agree with the terms of this Privacy Policy, please do not use the Website.

By providing Your information or by using the facilities provided by the Website, You consent to the collection, storage, processing, and transfer of any or all of Your personal and non-personal information by Us as described here. You agree that such collection and use will not cause any wrongful loss or wrongful gain to You or any other person.

You acknowledge that You have read and understood Our Terms & Conditions and Exchange & Refund Policy, and that these are acceptable to You. You shall not reverse engineer, modify, distribute, or otherwise attempt to circumvent the terms of this Privacy Policy, Our Terms & Conditions, or the functioning of the Website.

The terms used in this Privacy Policy have the same meanings as in Our Terms & Conditions unless otherwise defined here.

Information Collection and Use

For an enhanced experience, We may ask You to provide certain personal information including, but not limited to, Your name, phone number, email address, shipping/billing address, and preferences. We use this information to:

  • personalize and improve Your Website experience,

  • process orders and provide services,

  • communicate with You regarding orders, updates, and support,

  • comply with legal obligations.

We do not sell or rent Your personal information to third parties. Any data stored by Your hosting provider, internet service provider, browser, or device manufacturer is outside Our control and responsibility.

Log Data

When You visit the Website, Your browser may send Us log data such as Your IP address, device identifiers, browser type/version, pages visited, time and date of visit, and other statistics. Some of this information may also be captured by Your browser or service provider. To change such collection, please adjust Your browser or device settings or contact Your service provider.

Cookies

We use cookies and similar technologies to:

  • recognize repeat visits and preferences,

  • keep You signed in,

  • understand usage and improve performance,

  • support personalization and analytics.

Unless You identify Yourself (e.g., via an account or form), cookies alone typically do not reveal who You are. Advertisers or third-party services may set their own cookies when You interact with their content; We do not control those cookies. You can manage or refuse cookies in Your browser settings, but some features of the Website may not function properly if cookies are disabled.

Information Security

We value Your trust and use commercially reasonable safeguards to protect personal information, including technical, administrative, and physical controls. While We strive to protect Your information, no method of transmission over the Internet or electronic storage is 100% secure. Accordingly, We cannot guarantee absolute security.

Information collected on the Website is stored in secure systems with restricted access and appropriate firewalls. However, no security system is impenetrable, and information transmitted over the Internet may be intercepted in transit.

Links to Other Sites

The Website may contain links to third-party websites. These external sites are not operated by Us. We strongly advise You to review the privacy policies of those websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. Our policy discloses the privacy practices for Our Website only.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and We do not knowingly collect personal information from children under 13. If You are a parent or guardian and believe Your child has provided Us with personal information, please contact Us at leenakapoor@myanantastore.com so We can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page. Please review this page periodically for updates. Our use of any information will remain consistent with the policy under which it was collected unless We obtain Your consent otherwise.

Contact Us

If You have any questions, requests, or suggestions about this Privacy Policy, please contact Us at leenakapoor@myanantastore.com.

User Information (Registration/Service Use)

To access certain services, You may be required to provide information such as:

  • name, email address, phone number, postal address, PIN code,

  • age, gender,

  • password/account credentials,

  • payment information (credit/debit card details or UPI details processed via payment gateways),

  • occupation, interests, and other preferences,

  • where applicable and only with explicit consent: medical records/history, sexual orientation, biometric information.

We use this information to maintain, protect, and improve Our services (including customer support and fraud prevention) and to develop new features. Information that is publicly available or furnished under applicable law (e.g., RTI Act, 2005) is not considered sensitive.

Payment Gateway

Anantadrishti Spiritual Centre uses reputable third-party payment gateways to collect payments for products/services, including (as applicable) Razorpay, Stripe, and PayPal.

  • These gateways operate under their own privacy and data-protection policies and do not operate under this Privacy Policy.

  • You enter Your payment details directly on the gateway’s pages/forms; We do not store Your full card details on Our servers.

  • Anantadrishti Spiritual Centre is not responsible for data handled by these gateways. You provide such details at Your discretion and risk.

For any payment grievance or suspected fraud, please contact the relevant gateway’s grievance cell. You may also reach Us at leenakapoor@myanantastore.com and We will assist to the extent feasible.

Grievance Redressal

If You have any complaints, concerns, or notices regarding content, privacy, or a breach of these terms, please write to Our Grievance Officer at leenakapoor@myanantastore.com with a clear subject line (“Grievance/Privacy Concern”), along with Your name, contact details, order/reference number (if any), and a detailed description of the issue. We will acknowledge and address Your grievance in accordance with applicable law.